Hotels and resorts

Plan a hotel change around your luggage and check-in

This directory helps you choose a pickup property and a destination before requesting a private transfer. Start with the full names on your accommodation confirmations. A hotel name in a search result can resemble another property in the same area. Include the street address when you contact us so the reservation identifies the actual guest entrance.

Moving between two hotels

Tell us when you will leave the first property and whether the second one has confirmed that it can receive you and your bags. The room check-in time and the vehicle meeting time are separate arrangements. Ask the receiving hotel about luggage storage if your room will not be ready. If you must collect keys from an off-site office then include that address as an additional stop.

Arriving at SJU before your hotel stay

Choose the route that begins at San Juan Airport when the flight arrival is the start of your ground journey. Send the arrival date and flight number with the hotel address and luggage count. Confirm the meeting instructions directly before travel. If you are already staying in Isla Verde or Condado then use that accommodation as the pickup location instead of describing the ride as an airport arrival.

Returning from a hotel to the airport

For a departure share the flight details and the address where the entire group will be ready. Work with the transport team to agree on a pickup time that allows for the road journey and the airline arrival instructions. Explain any separate stop to collect luggage or another traveler while requesting the quote. A room checkout deadline alone does not establish the right airport pickup time.

Resort names and private residences

A villa advertised near a resort is not necessarily reached through its hotel lobby. Send the residence or development name and the entry instructions supplied by the host. Tell the property that a vehicle will be meeting or dropping off your group and ask about visitor access. The directory identifies destinations and does not imply a hotel partnership or special access.

One group with several pickup addresses

If travelers are staying at different properties choose whether everyone will meet at one hotel or request several pickups. List the addresses in the order you need and describe the luggage at each stop. Mention golf bags or other large items before the vehicle is confirmed. A passenger count alone does not describe how much room the group will need.

Using the outbound and return links

Open the property below and choose the link matching the direction you need. A trip from Condado to a resort and a trip from that resort back to Condado have different meeting instructions. Send both dates and times if you want a return quote. A ride in one direction does not automatically reserve a waiting driver or a later pickup.

Ready to ask about your transfer?

Have the two property names and addresses ready with your date and preferred pickup time. Include passengers and bags and describe extra stops. Call 939 365 3154 or send the itinerary by WhatsApp. Confirm availability and the complete price directly before considering the ride booked.